Bandwidth status

Current status

Partial outage

Components

United States Messaging Services

• SMS Messaging (SMPP): Operational
• MMS Messaging (MM4): Degraded performance
• Toll-Free SMS - Inbound: Operational
• Toll-Free SMS - Outbound: Operational
• International Messaging (HTTP): Operational
• REST APIs - HTTP SMS Messaging: Operational
• REST APIs - HTTP MMS Messaging: Operational
• Toll Free MMS - Inbound: Operational
• Toll Free MMS - Outbound: Operational

United States Inbound Calling Services

• Inbound Calling (SIP) - United States: Operational
• Toll-Free calling - Inbound (SIP) - United States: Operational
• REST APIs - HTTP Voice - United States: Operational
• REST APIs - SIP Voice - United States: Operational
• BXML - United States: Operational

United States Outbound Calling Services

• Outbound Calling (SIP) - United States: Operational
• Toll-Free calling - Outbound (SIP) - United States: Operational
• REST APIs - HTTP Voice - United States: Operational
• REST APIs - SIP Voice - United States: Operational
• BXML - United States: Operational
• Hosted Signing Service - US: Operational

Number Management Services

• New Number Ordering: Operational
• Number Porting: Operational
• Inbound Calling - Caller ID Lookup (CNAM): Operational
• Line Feature Management: Operational
• Phone Number Lookup API: Operational
• Call Assure: Operational

United States V2 Application Add On Services

• Call Recording: Operational
• Transcriptions: Operational
• Text-to-Speech: Operational
• CNAM Lookup: Operational

Support

• Phone Support: Operational
• Ticketing Support: Operational
• Help Center: Operational

Portals

• Bandwidth App: Partial outage
• 9-1-1 Dashboard: Operational
• Bandwidth International (fka Voxbone) Portal: Partial outage
• Bandwidth Build: Operational

Canada Calling Services

• Inbound Calling - Canada (SIP): Operational

Direct Network Connection

• Network Expansion Service (NES): Operational
• Inbound Direct Link Services (DLS): Operational
• Outbound Direct Link Services (DLS): Operational
• Virtual (cloud) Connection Service: Operational

International A2P Messaging

• International A2P Platform (SMPP): Operational
• International A2P Platform (HTTP): Operational

International A2P Messaging Regional Connectivity

• Latin America: Operational
• APAC: Operational
• Europe: Operational
• Middle East & Africa: Operational

Insights

• Messaging Insights Dashboard: Operational
• Message Log API: Operational

Dominican Republic Calling Services

• Inbound Calling - Dominican Republic (SIP): Operational

Argentina Calling Services

• Inbound Calling- Argentina: Operational
• Outbound Calling- Argentina: Operational

Brazil Calling Services

• Inbound Calling- Brazil: Operational

Chile Calling Services

• Inbound Calling- Chile: Operational

Colombia Calling Services

• Inbound Calling- Colombia: Operational

El Salvador Calling Services

• Inbound Calling- El Salvador: Operational

Panama Calling Services

• Inbound Calling- Panama: Operational

Peru Calling Services

• Inbound Calling- Peru: Operational
• Outbound Calling- Peru: Operational

Austria Calling Services

• Inbound Calling - Austria: Operational
• Outbound Calling - Austria: Operational
• Emergency Calling - Austria: Operational

Belgium Calling Services

• Inbound Calling - Belgium: Operational
• Outbound Calling - Belgium: Operational
• Emergency Calling - Belgium: Operational

France Calling Services

• Inbound Calling - France: Operational
• Outbound Calling - France: Operational
• Emergency Calling - France: Operational
• Hosted Signing Service - France: Operational

Germany Calling Services

• Inbound Calling - Germany: Operational
• Outbound Calling - Germany: Operational
• Emergency Calling - Germany: Operational

Luxembourg Calling Services

• Inbound Calling - Luxembourg: Operational
• Outbound Calling - Luxembourg: Operational
• Emergency Calling - Luxembourg: Operational

Netherlands Calling Services

• Inbound Calling - Neatherlands: Operational
• Outbound Calling - Netherlands: Operational
• Emergency Calling - Netherlands: Operational

Switzerland Calling Services

• Inbound Calling - Switzerland: Operational
• Outbound Calling - Switzerland: Operational
• Emergency Calling - Switzerland: Operational

Croatia Calling Services

• Inbound Calling - Croatia: Operational
• Outbound Calling - Croatia: Operational
• Emergency Calling - Croatia: Operational

Greece Calling Services

• Inbound Calling - Greece: Operational
• Outbound Calling - Greece: Operational
• Emergency Calling - Greece: Operational

Italy Calling Services

• Inbound Calling - Italy: Operational
• Outbound Calling - Italy: Operational
• Emergency Calling - Italy: Operational

Malta Calling Services

• Inbound Calling - Malta: Operational

Portugal Calling Services

• Inbound Calling - Portugal: Operational
• Outbound Calling - Portugal: Operational
• Emergency Calling - Portugal: Operational

Slovenia Calling Services

• Inbound Calling - Slovenia: Operational
• Outbound Calling- Slovenia: Operational
• Emergency Calling- Slovenia: Operational

Spain Calling Services

• Inbound Calling - Spain: Operational
• Outbound Calling - Spain: Operational
• Emergency Calling - Spain: Operational

Bulgaria Calling Services

• Inbound Calling - Bulgaria: Operational
• Outbound Calling - Bulgaria: Operational
• Emergency Calling - Bulgaria: Operational

Georgia Calling Services

• Inbound Calling - Georgia: Operational

Czech Republic Calling Services

• Inbound Calling - Czech Republic: Operational
• Outbound Calling - Czech Republic: Operational
• Emergency Calling - Czech Republic: Operational

Hungary Calling Services

• Inbound Calling - Hungary: Operational
• Outbound Calling - Hungary: Operational
• Emergency Calling - Hungary: Operational

Poland Calling Services

• Inbound Calling - Poland: Operational
• Outbound Calling - Poland: Operational
• Emergency Calling - Poland: Operational

Romania Calling Services

• Inbound Calling - Romania: Operational
• Outbound Calling - Romania: Operational
• Emergency Calling - Romania: Operational

Slovakia Calling Services

• Inbound Calling - Slovakia: Operational
• Outbound Calling - Slovakia: Operational
• Emergency Calling - Slovakia: Operational

Denmark Calling Services

• Inbound Calling - Denmark: Operational
• Outbound Calling - Denmark: Operational
• Emergency Calling - Denmark: Operational

Estonia Calling Services

• Inbound Calling - Estonia: Operational
• Outbound Calling - Estonia: Operational
• Emergency Calling - Estonia: Operational

Finland Calling Services

• Inbound Calling - Finland: Operational
• Outbound Calling - Finland: Operational
• Emergency Calling - Finland: Operational

Ireland Calling Services

• Inbound Calling - Ireland: Operational
• Outbound Calling - Ireland: Operational
• Emergency Calling - Ireland: Operational

Latvia Calling Services

• Inbound Calling - Latvia: Operational
• Outbound Calling - Latvia: Operational
• Emergency Calling - Latvia: Operational

Lithuania Calling Services

• Inbound Calling - Lithuania: Operational
• Outbound Calling - Lithuania: Operational
• Emergency Calling - Lithuania: Operational

Norway Calling Services

• Inbound Calling - Norway: Operational
• Outbound Calling - Norway: Operational
• Emergency Calling -Norway: Operational

Sweden Calling Services

• Inbound Calling - Sweden: Operational
• Outbound Calling - Sweden: Operational
• Emergency Calling - Sweden: Operational

United Kingdom Calling Services

• Inbound Calling - United Kingdom: Operational
• Outbound Calling - United Kingdom: Operational
• Emergency Calling - United Kingdom: Operational

Mexico Calling Services

• Inbound Calling - Mexico: Operational

Puerto Rico Calling Services

• Inbound Calling - Puerto Rico: Operational
• Outbound Calling - Puerto Rico: Operational
• Emergency Calling - Puerto Rico: Operational

Virgin Islands (U.S.) Calling Services

• Inbound Calling - Virgin Islands (U.S.): Operational
• Emergency Calling - Virgin Islands (U.S.): Operational

Cyprus Calling Services

• Inbound Calling - Cyprus: Operational
• Outbound Calling - Cyprus: Operational
• Emergency Calling - Cyprus: Operational

Egypt Calling Services

• Inbound Calling - Egypt: Operational

Israel Calling Services

• Inbound Calling - Israel: Operational
• Outbound Calling - Israel: Operational
• Emergency Calling - Israel: Operational

Jordan Calling Services

• Inbound Calling- Jordan: Operational

Kenya Calling Services

• Inbound Calling- Kenya: Operational

Qatar Calling Services

• Inbound Calling- Qatar: Operational

South Africa Calling Services

• Inbound Calling- South Africa: Operational

United Arab Emirates Calling Services

• Inbound Calling- United Arab Emirates: Operational

Australia Calling Services

• Inbound Calling- Australia: Operational
• Outbound Calling- Australia: Operational
• Emergency Calling- Australia: Operational

China Calling Services

• Inbound Calling- China: Operational

Hong Kong Calling Services

• Inbound Calling- Hong Kong: Operational
• Outbound Calling- Hong Kong: Operational
• Emergency Calling- Hong Kong: Operational

India Calling Services

• Inbound Calling- India: Operational

Indonesia Calling Services

• Inbound Calling- Indonesia: Operational

Japan Calling Services

• Inbound Calling- Japan: Operational
• Outbound Calling- Japan: Operational
• Emergency Calling- Japan: Operational

Malaysia Calling Services

• Inbound Calling- Malaysia: Operational

Philippines Calling Service

• Inbound Calling- Philippines: Operational

Singapore Calling Services

• Inbound Calling- Singapore: Operational
• Outbound Calling- Singapore: Operational
• Emergency Calling- Singapore: Operational

South Korea Calling Services

• Inbound Calling- South Korea: Operational
• Outbound Calling- South Korea: Operational

Thailand Calling Services

• Inbound Calling- Thailand: Operational

FCC Disaster Information Reporting System (DIRS)

• FCC DIRS Activation Status: Operational

Integrations

• Zoom: Operational
• Cisco Webex: Operational
• Five9: Operational
• Genesys: Operational

9-1-1 Services

• 9-1-1 Call Routing Service: Operational
• 9-1-1 Provisioning Service: Operational
• DLR (Dynamic Location Routing): Operational

US Markets

• 120 - Portland, ME: Operational
• 122 - Manchester, NH: Operational
• 124 - Burlington, VT: Operational
• 126 - Springfield, MA: Operational
• 128 - Cambridge, MA: Operational
• 130 - Providence, RI: Operational
• 132 - New York City, NY: Operational
• 133 - Poughkeepsie, NY: Operational
• 134 - Albany, NY: Operational
• 136 - Syracuse, NY: Operational
• 138 - Binghamton, NY: Operational
• 140 - Buffalo, NY: Operational
• 220 - Pleasantville, NJ: Operational
• 222 - Camden, NJ: Operational
• 224 - Newark, NJ: Operational
• 226 - Harrisburg, PA: Operational
• 228 - Philadelphia, PA: Operational
• 230 - Altoona, PA: Operational
• 232 - Scranton, PA: Operational
• 234 - Pittsburgh, PA: Operational
• 236 - Washington, DC: Operational
• 238 - Baltimore, MD: Operational
• 240 - Frederick, MD: Operational
• 242 - Salisbury, MD: Operational
• 244 - Roanoke, VA: Operational
• 246 - Culpeper, VA: Operational
• 248 - Richmond, VA: Operational
• 250 - Lynchburg, VA: Operational
• 252 - Norfolk, VA: Operational
• 254 - Charleston, WV: Operational
• 256 - Clarksburg, WV: Operational
• 320 - Cleveland, OH: Operational
• 322 - Youngstown, OH: Operational
• 324 - Worthington, OH: Operational
• 325 - Akron, OH: Operational
• 326 - Toledo, OH: Operational
• 328 - Dayton, OH: Operational
• 330 - Evansville, IN: Operational
• 332 - South Bend, IN: Operational
• 334 - Fort Wayne, IN: Operational
• 336 - Indianapolis, IN: Operational
• 338 - Bloomington, IN: Operational
• 340 - Southfield, MI: Operational
• 342 - Marquette, MI: Operational
• 344 - Saginaw, MI: Operational
• 346 - Lasing, MI: Operational
• 348 - Grand Rapids, MI: Operational
• 350 - Appleton, WI: Operational
• 352 - Eau Claire, WI: Operational
• 354 - Madison, WI: Operational
• 356 - Milwaukee, WI: Operational
• 358 - Chicago, IL: Operational
• 360 - Rockford, IL: Operational
• 362 - Carbondale, IL: Operational
• 364 - Dixon, IL: Operational
• 366 - Bloomington, IL: Operational
• 368 - Peoria, IL: Operational
• 370 - Champaign, IL: Operational
• 374 - Springfield, IL: Operational
• 376 - Jacksonville, IL: Operational
• 420 - Asheville, NC: Operational
• 422 - Charlotte, NC: Operational
• 424 - Greensboro, NC: Operational
• 426 - Raleigh, NC: Operational
• 428 - Wilmington, NC: Operational
• 430 - Greenville, SC: Operational
• 432 - Myrtle Beach, SC: Operational
• 434 - Columbia, SC: Operational
• 436 - Charleston, SC: Operational
• 438 - Atlanta, GA: Operational
• 440 - Savannah, GA: Operational
• 442 - Augusta, GA: Operational
• 444 - Albany , GA: Operational
• 446 - Macon, GA: Operational
• 448 - Pensacola, FL: Operational
• 450 - Panama City, FL: Operational
• 452 - Jacksonville, FL: Operational
• 454 - Gainesville, FL: Operational
• 456 - Daytona Beach, FL: Operational
• 458 - Orlando, FL: Operational
• 460 - Miami, FL: Operational
• 462 - Louisville, KY: Operational
• 464 - Madisonville, KY: Operational
• 466 - Winchester, KY: Operational
• 468 - Memphis, TN: Operational
• 470 - Nashville, TN: Operational
• 472 - Chattanooga, TN: Operational
• 474 - Knoxville, TN: Operational
• 476 - Birmingham, AL: Operational
• 477 - Huntsville, AL: Operational
• 478 - Montgomery, AL: Operational
• 480 - Mobile, AL: Operational
• 482 - Jackson, MS: Operational
• 484 - Biloxi, MS: Operational
• 486 - Shreveport, LA: Operational
• 488 - Lake Charles, LA: Operational
• 490 - New Orleans, LA: Operational
• 492 - Baton Rouge, LA: Operational
• 520 - St. Louis, MO: Operational
• 521 - Jefferson City, MO: Operational
• 522 - Springfield, MO: Operational
• 524 - Kansas City, MO: Operational
• 526 - Fort Smith, AR: Operational
• 528 - Little Rock, AR: Operational
• 530 - Pine Bluff, AR: Operational
• 532 - Wichita, KS: Operational
• 534 - Topeka, KS: Operational
• 536 - Oklahoma City, OK: Operational
• 538 - Tulsa, OK: Operational
• 540 - El Paso, TX: Operational
• 542 - Midland, TX: Operational
• 544 - Lubbock, TX: Operational
• 546 - Amarillo, TX: Operational
• 548 - Wichita Falls, TX: Operational
• 550 - Abilene, TX: Operational
• 552 - Dallas, TX: Operational
• 554 - Longview, TX: Operational
• 556 - Waco, TX: Operational
• 558 - Austin, TX: Operational
• 560 - Houston, TX: Operational
• 562 - Beaumont, TX: Operational
• 564 - Corpus Christi, TX: Operational
• 566 - San Antonio, TX: Operational
• 568 - Harlingen, TX: Operational
• 570 - Bryan, TX: Operational
• 620 - Rochester, MN: Operational
• 624 - Duluth, MN: Operational
• 626 - St. Cloud, MN: Operational
• 628 - Minneapolis, MN: Operational
• 630 - Sioux City, IA: Operational
• 632 - Des Moines, IA: Operational
• 634 - Davenport, IA: Operational
• 635 - Cedar Rapids, IA: Operational
• 636 - Fargo, ND: Operational
• 638 - Bismarck,ND: Operational
• 640 - Sioux Falls, SD: Operational
• 644 - Omaha, NE: Operational
• 646 - Grand Island, NE: Operational
• 648 - Great Falls, MT: Operational
• 650 - Billings, MT: Operational
• 652 - Boise, ID: Operational
• 654 - Cheyenne, WY: Operational
• 656 - Denver, CO: Operational
• 658 - Colorado Springs, CO: Operational
• 660 - Salt Lake City, UT: Operational
• 664 - Albuquerque, NM: Operational
• 666 - Phoenix, AZ: Operational
• 668 - Tucson, AZ: Operational
• 670 - Eugene, OR: Operational
• 672 - Portland, OR: Operational
• 674 - Seattle, WA: Operational
• 676 - Spokane, WA: Operational
• 720 - Reno, NV: Operational
• 721 - Las Vegas, NV: Operational
• 722 - San Francisco, CA: Operational
• 724 - Chico, CA: Operational
• 726 - Sacramento, CA: Operational
• 728 - Fresno, CA: Operational
• 730 - Los Angeles, CA: Operational
• 732 - San Diego, CA: Operational
• 734 - Bakersfield, CA: Operational
• 736 - Monterey, CA: Operational
• 738 - Stockton, CA: Operational
• 740 - San Luis Obispo, CA: Operational
• 920 - New Haven, CT: Operational
• 922 - Cincinnati, OH: Operational
• 923 - Mansfield, OH: Operational
• 924 - Erie, PA: Operational
• 927 - Harrisonburg, VA: Operational
• 928 - Charlottesville, VA: Operational
• 932 - Bluefield, WV: Operational
• 937 - Richmond, IN: Operational
• 938 - Terre Haute, IN: Operational
• 939 - Fort Myers, FL: Operational
• 949 - Fayetteville, NC: Operational
• 951 - Rocky Mount, NC: Operational
• 952 - Tampa, FL: Operational
• 953 - Tallahassee, FL: Operational
• 956 - Johnson City, TN: Operational
• 958 - Lincoln, NE: Operational
• 960 - Coeur d'Alene, ID: Operational
• 961 - Goldthwaite, TX: Operational
• 973 - Palm Springs, CA: Operational
• 974 - Rochester, NY: Operational
• 977 - Macomb, IL: Operational
• 978 - Olney, IL: Operational

Incidents and maintenance, last 90 days

• Messaging Maintenance - Toll-Free MMS/SMS

  Maintenance, Scheduled

  Scheduled 2026-11-24 04:00 UTC to 2026-11-24 08:00 UTC

• Messaging Maintenance - SMS

  Maintenance, Scheduled

  Scheduled 2026-11-19 05:00 UTC to 2026-11-19 11:00 UTC

• Messaging Maintenance - Toll-Free MMS/SMS

  Maintenance, Scheduled

  Scheduled 2026-11-19 04:00 UTC to 2026-11-19 08:00 UTC

• Messaging Maintenance - SMS

  Maintenance, Scheduled

  Scheduled 2026-11-17 05:00 UTC to 2026-11-17 11:00 UTC

• Messaging Maintenance - SMS

  Maintenance, Scheduled

  Scheduled 2026-11-12 05:00 UTC to 2026-11-12 11:00 UTC

• Messaging Maintenance - Toll-Free MMS/SMS

  Maintenance, Scheduled

  Scheduled 2026-11-12 04:00 UTC to 2026-11-12 08:00 UTC

• Local Market Maintenance - Hong Kong

  Maintenance, Scheduled

  Scheduled 2026-11-10 18:00 UTC to 2026-11-10 21:00 UTC

• Messaging Maintenance - SMS

  Maintenance, Scheduled

  Scheduled 2026-11-10 05:00 UTC to 2026-11-10 11:00 UTC

• Global Data Center Maintenance - Brussels

  Maintenance, Scheduled

  Scheduled 2026-11-09 23:00 UTC to 2026-11-10 05:00 UTC

• Messaging Maintenance - Toll-Free MMS/SMS

  Maintenance, Scheduled

  Scheduled 2026-11-05 04:00 UTC to 2026-11-05 08:00 UTC

• Brussels (BRU) data center incident

  Incident, Resolved, No impact

  Started 2026-11-02 21:10 UTC; Resolved 2026-11-02 21:07 UTC

• Outbound 10DLC MMS Delivery Incident

  Incident, Investigating, Minor impact

  Started 2026-11-02 20:05 UTC; Not resolved

• Non-North American Emergency Address Validation Incident

  Incident, Identified, Major impact

  Started 2026-11-02 19:49 UTC; Not resolved

• Bandwidth Local Market Impairment - 130 - Providence, RI

  Incident, Resolved, No impact

  Started 2026-11-02 05:45 UTC; Resolved 2026-11-02 11:14 UTC

• Outbound 10DLC MMS Delivery Delays - T-Mobile & Verizon

  Incident, Resolved, No impact

  Started 2026-10-31 23:37 UTC; Resolved 2026-11-01 02:19 UTC

• Bandwidth Local Market Impairment - 246 - Culpeper, VA

  Incident, Resolved, No impact

  Started 2026-10-30 02:05 UTC; Resolved 2026-10-30 12:29 UTC

• Bandwidth Local Market Impairment - 658 - Colorado Springs, CO

  Incident, Resolved, Critical impact

  Started 2026-10-29 17:27 UTC; Resolved 2026-10-29 18:42 UTC

• Number Portability Checker Incident

  Incident, Resolved, Major impact

  Started 2026-10-29 15:09 UTC; Resolved 2026-10-29 17:42 UTC

• Messaging Maintenance - SMS

  Maintenance, Completed

  Scheduled 2026-10-29 06:00 UTC to 2026-10-29 11:00 UTC; Resolved 2026-10-29 11:00 UTC

• Bandwidth Local Market Impairment - 362 - Carbondale, IL

  Incident, Resolved, No impact

  Started 2026-10-29 05:42 UTC; Resolved 2026-10-29 10:08 UTC

• Messaging Maintenance - Toll-Free MMS/SMS

  Maintenance, Completed

  Scheduled 2026-10-29 03:00 UTC to 2026-10-29 07:00 UTC; Resolved 2026-10-29 07:00 UTC

• 10DLC Campaign Provisioning - Order Delay

  Incident, Resolved, No impact

  Started 2026-10-28 17:22 UTC; Resolved 2026-10-28 17:20 UTC

• Messaging Maintenance - SMS

  Maintenance, Completed

  Scheduled 2026-10-28 06:00 UTC to 2026-10-28 10:00 UTC; Resolved 2026-10-28 10:00 UTC

• DLS Maintenance - New York Data Center

  Maintenance, Completed

  Scheduled 2026-10-28 04:00 UTC to 2026-10-28 08:00 UTC; Resolved 2026-10-28 08:00 UTC

• Messaging Maintenance - Toll Free SMS

  Maintenance, Completed

  Scheduled 2026-10-28 04:00 UTC to 2026-10-28 09:00 UTC; Resolved 2026-10-28 09:00 UTC

• Bandwidth Local Market Impairment - 548 - Wichita Falls, TX

  Incident, Resolved, No impact

  Started 2026-10-28 02:54 UTC; Resolved 2026-10-28 10:01 UTC

• Outbound MMS Delays - AT&T

  Incident, Resolved, Minor impact

  Started 2026-10-27 14:45 UTC; Resolved 2026-10-27 16:22 UTC

• Bandwidth Local Market Impairment - 658 - Colorado Springs, CO

  Incident, Resolved, Critical impact

  Started 2026-10-27 04:45 UTC; Resolved 2026-10-27 14:56 UTC

• DLS Maintenance - New York Data Center

  Maintenance, Completed

  Scheduled 2026-10-27 04:00 UTC to 2026-10-27 08:00 UTC; Resolved 2026-10-27 08:00 UTC

• LAX Data Center Incident

  Incident, Resolved, Minor impact

  Started 2026-10-26 19:59 UTC; Resolved 2026-10-26 22:38 UTC

Get alerts in Slack

ItsThem posts Bandwidth incidents to your Slack channel as they happen.

Get alerts in Slack