BigCommerce status

Current status

Operational

Status data is taken from the vendor's own status page and may be delayed. The official page is authoritative.

Official status page of BigCommerce BigCommerce website

Components

Other

  • API & Webhooks: Operational
  • Checkout & Payment Processing: Operational
  • Control Panel: Operational
  • Email: Operational
  • Reporting & Analytics: Operational
  • Storefront: Operational

Client Services

  • Client Portal: Operational
  • Support Center: Operational

3rd Party Services

  • Avalara: Operational
  • Braintree: Operational
  • Braintree PayPal Processing: Operational
  • Stripe: Operational

B2B Edition

  • B2B Edition - API: Operational
  • B2B Edition - Dashboard: Operational
  • B2B Edition - Buyers Portal: Operational

Incidents and maintenance, last 90 days

  • High Rate of Cloudflare Challenge Pages

    Incident, Resolved, Minor impact

    Started 2026-10-28 03:11 UTC; Resolved 2026-10-29 22:29 UTC

  • Degraded search availability across the platform

    Incident, Resolved, Minor impact

    Started 2026-10-27 21:23 UTC; Resolved 2026-10-27 22:29 UTC

  • Bolt payments are currently failing

    Incident, Resolved, Major impact

    Started 2026-10-27 05:29 UTC; Resolved 2026-10-27 07:41 UTC

Get alerts in Slack

ItsThem posts BigCommerce incidents to your Slack channel as they happen.

Get alerts in Slack