CM.com status
Current status
Operational
Status data is taken from the vendor's own status page and may be delayed. The official page is authoritative.
Official status page of CM.com CM.com website
Components
Voice
- Voice Platform - The Netherlands: Operational
- Voice API's: Operational
- Voice Apps: Operational
Messaging
- Business Messaging API: Operational
- Smpp: Operational
- SMS - High Priority: Operational
- SMS - Regular: Operational
- WhatsApp Business: Operational
- Apple Messages for Business: Operational
- RCS Business Messaging: Operational
- Facebook Messenger: Operational
- Viber: Operational
- MMS: Operational
- Messaging Apps: Operational
- Texter: Operational
- LINE Notifications: Operational
- Mobile Push: Operational
- Instagram Messenger: Operational
- Mail SMS: Operational
Mobile Marketing Cloud
- Customer Data Platform: Operational
- Campaigns: Operational
- Pages: Operational
- Email Campaigns: Operational
- Voice Campaigns: Operational
- Address Book: Operational
- Tracedock: Operational
- Inspire: Operational
- Web Personalization: Operational
- Customer Context Platform: Operational
External Services
- Mobile network operators: Netherlands: Operational
- Mobile network operators: Belgium: Operational
- Mobile network operators: France: Operational
- Mobile network operators: Spain: Operational
- Mobile network operators: Germany: Operational
- Mobile network operators: Sweden: Operational
- Mobile network operators: Norway: Operational
- Mobile network operators: Denmark: Operational
- Mobile network operators: Finland: Operational
- Mobile network operators: United States of America: Operational
- Mobile network operators: Japan: Operational
- Mobile network operators: Singapore: Operational
- Mobile network operators: United Arab Emirates: Operational
- Mobile network operators: United Kingdom: Operational
- Mobile network operators: South Africa: Operational
- Payment method: iDEAL: Operational
- Payment method: PayPal: Operational
- Payment method: Mastercard: Operational
- Payment method: Visa: Operational
- Payment method: Sofort banking: Operational
- Payment method: Bancontact: Operational
- Payments Processor connections: CCV: Operational
- Payments Processor connections: Omnipay: Operational
- Payments Processor connections: Six: Operational
- Payments Processor connections: Equens: Operational
- Payments Processor connections: Amex: Operational
Verification & Sign
- Sign: Operational
- Seal: Operational
- iDIN: Operational
- IBAN Verification: Operational
- ID Scan: Operational
- OTP as a Service: Operational
- Mobile Identity: Operational
Ticketing
- Seated Ticketing: Operational
- Ticketing NXTGN: Operational
- Your Ticket Provider: Operational
- Global Ticket / Ticketing Museum & Parks: Operational
- Scan app: Operational
Online Payments
- Checkout: Operational
- CM Payments API: Operational
- iDEAL QR: Operational
- DocData PSP: Operational
- AutoCollect: Operational
- High Speed iDeal Gateway: Operational
- Payments Portal: Operational
Mobile Service Cloud
- Agent Inbox: Operational
- E-Mail: Operational
- Webchat: Operational
- Scripted Chatbot: Operational
- Customer Data Platform / CDP: Operational
- Native Voice: Operational
- Reporting: Operational
Conversational AI Cloud
- Production Gateway: Operational
- Admin Portal: Operational
- CMS: Operational
- Staging Gateway: Operational
- Reporting API: Operational
- Web Conversations: Operational
Appmiral
- API: Operational
- Platform CMS: Operational
Electronic Cash Register
- Management Portal: Operational
- Electronic Cash Register: Operational
In Person Payments
- Gateway: Operational
- Merchant Portal: Operational
- Processor Connections: Operational
HALO
- Studio: Operational
- HALO Voice: Operational
- Inference: Operational
- Analytics API: Operational
Email Gateway
- Email Gateway API's: Operational
- Email Gateway App: Operational
Platform
- Platform Apps: Operational
- Website: Operational
Central Services
- Analytics Portal: Operational
- Conversational Router: Operational
Incidents and maintenance, last 90 days
-
Scheduled Maintenance Email Gateway
Maintenance, Scheduled
Scheduled 2026-11-12 05:00 UTC to 2026-11-12 07:00 UTC
-
In Person Payments Maintenance
Maintenance, Completed
Scheduled 2026-10-29 01:00 UTC to 2026-10-29 03:00 UTC; Resolved 2026-10-29 03:00 UTC
-
Operator Service Interruption - BE - Orange / Mobistar - 20610
Incident, Resolved, Major impact
Started 2026-10-28 15:41 UTC; Resolved 2026-10-28 20:15 UTC
-
Agent Inbox issue with logging in/loading conversations
Incident, Resolved, Minor impact
Started 2026-10-27 09:57 UTC; Resolved 2026-10-28 07:57 UTC
-
Messaging - Rate limits
Maintenance, Completed
Scheduled 2026-10-21 15:45 UTC to 2026-10-28 15:45 UTC; Resolved 2026-10-28 15:45 UTC
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