Dixa status
Current status
Operational
Status data is taken from the vendor's own status page and may be delayed. The official page is authoritative.
Official status page of Dixa Dixa website
Components
Agent Interface
- Agent Interface: Operational
- Analytics: Operational
- Search: Operational
- Conversation Offers (WSS connection): Operational
- Knowledge management: Operational
- Dashboard: Operational
Telephony & SMS
- Inbound: Operational
- Outbound: Operational
- WebRTC: Operational
- SMS: Operational
- Inbound: Operational
- Outbound: Operational
Other Channels
- Facebook Messenger & Instagram: Operational
- WhatsApp: Operational
- Chat & Dixa Messenger: Operational
- Trustpilot: Operational
Integrations
- Custom Cards: Operational
- Dixa API and Exports API: Operational
- Outbound Webhooks: Operational
- Inbound Webhooks: Operational
- Data Sync Integrations: Operational
AI Features
- AI Co-pilot: Operational
- Mim AI agent: Operational
- AI Voice transcripts: Operational
- Intent detection: Operational
- Smart Replies: Operational
Dixa Knowledge
- Knowledge Bases: Operational
Conversation Routing
- Automations: Operational
- Flows: Operational
Intelligence
- Analytics: Operational
- Insights (advanced): Operational
Incidents and maintenance, last 90 days
-
Scheduled maintenance
Maintenance, Scheduled
Scheduled 2026-11-05 07:00 UTC to 2026-11-05 08:00 UTC
-
Scheduled maintenance
Maintenance, Completed
Scheduled 2026-11-03 06:00 UTC to 2026-11-03 08:00 UTC; Resolved 2026-11-03 08:00 UTC
-
Intermittent issues with Instagram messaging
Incident, Resolved, Major impact
Started 2026-10-28 10:48 UTC; Resolved 2026-10-30 16:24 UTC
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