Sub-processors

Draft text, pending legal review. It is not yet legally binding advice or a final contract. Text in square brackets is a placeholder that the operator has not configured yet.

These companies process personal data on our behalf. We list the location where each one actually processes data.

Sub-processors, their purpose and processing location
Sub-processorPurposeProcessing location
HetznerHosting of the application and database, and encrypted backups.Germany (European Union)
ScalewayTransactional email: sign-in links, alerts and digests.France (European Union)
PaddlePayments. Paddle is the merchant of record and handles billing data, VAT and invoices.[not configured: ITSTHEM_LEGAL_PADDLE_LOCATIONS]
SlackDelivery of alerts to the Slack workspace you connect.Determined by Slack for your Slack workspace; this may be outside the European Union. You choose to connect Slack.

Not listed

Our code hosting, container registry and certificate authority handle no customer personal data and are therefore not listed. We use no third-party analytics.