Infobip status

Current status

Under maintenance

Status data is taken from the vendor's own status page and may be delayed. The official page is authoritative.

Official status page of Infobip Infobip website

Components

Customer Portal Signup/Login

  • Global (Europe): Operational
  • EU Region-locked: Operational
  • Great Britain: Operational
  • India: Operational
  • Indonesia: Operational
  • Mexico: Operational
  • Pakistan: Operational
  • Qatar: Operational
  • Saudi Arabia: Operational
  • Turkey: Operational
  • United Arab Emirates: Operational
  • United States: Operational

People

  • Global (Europe): Operational
  • EU Region-locked: Under maintenance
  • Great Britain: Operational
  • India: Operational
  • Indonesia: Operational
  • Mexico: Operational
  • Pakistan: Operational
  • Qatar: Operational
  • Saudi Arabia: Operational
  • Turkey: Operational
  • United Arab Emirates: Operational
  • United States: Operational

Moments

  • Global (Europe): Operational
  • EU Region-locked: Under maintenance
  • Great Britain: Operational
  • India: Operational
  • Indonesia: Operational
  • Mexico: Operational
  • Pakistan: Operational
  • Qatar: Operational
  • Saudi Arabia: Operational
  • Turkey: Operational
  • United Arab Emirates: Operational
  • United States: Operational

Analyze

  • Global (Europe): Operational
  • EU Region-locked: Under maintenance
  • Great Britain: Operational
  • India: Operational
  • Indonesia: Operational
  • Mexico: Operational
  • Pakistan: Operational
  • Qatar: Operational
  • Saudi Arabia: Operational
  • Turkey: Operational
  • United Arab Emirates: Operational
  • United States: Operational

Conversations

  • Global (Europe): Operational
  • EU Region-locked: Operational
  • Great Britain: Operational
  • India: Operational
  • Indonesia: Operational
  • Mexico: Operational
  • Pakistan: Operational
  • Qatar: Operational
  • Saudi Arabia: Operational
  • Turkey: Operational
  • United Arab Emirates: Operational
  • United States: Operational

Answers

  • Global (Europe): Operational
  • EU Region-locked: Operational
  • Great Britain: Operational
  • India: Operational
  • Indonesia: Operational
  • Mexico: Operational
  • Pakistan: Operational
  • Qatar: Operational
  • Saudi Arabia: Operational
  • Turkey: Operational
  • United Arab Emirates: Operational
  • United States: Operational

Channels and Numbers

  • Global (Europe): Operational
  • EU Region-locked: Operational
  • Great Britain: Operational
  • India: Operational
  • Indonesia: Operational
  • Mexico: Operational
  • Pakistan: Operational
  • Qatar: Operational
  • Saudi Arabia: Operational
  • Turkey: Operational
  • United Arab Emirates: Operational
  • United States: Operational

Other Portal Apps

  • Global (Europe): Operational
  • EU Region-locked: Operational
  • Great Britain: Operational
  • India: Operational
  • Indonesia: Operational
  • Mexico: Operational
  • Pakistan: Operational
  • Qatar: Operational
  • Saudi Arabia: Operational
  • Turkey: Operational
  • United Arab Emirates: Operational
  • United States: Operational

SMS

  • Brazil: Operational
  • Canada: Operational
  • EU Region-locked: Operational
  • Global (Europe): Operational
  • Great Britain: Operational
  • Hong Kong: Operational
  • India: Operational
  • Indonesia: Operational
  • Malaysia: Operational
  • Mexico: Operational
  • Pakistan: Operational
  • Qatar: Operational
  • Saudi Arabia: Operational
  • Singapore: Operational
  • South Africa: Operational
  • Turkey: Operational
  • United Arab Emirates: Operational
  • United States: Operational
  • Vietnam: Operational

Number Lookup

  • Brazil: Operational
  • EU Region-locked: Operational
  • Global (Europe): Operational
  • Great Britain: Operational
  • Hong Kong: Operational
  • India: Operational
  • Indonesia: Operational
  • Malaysia: Operational
  • Mexico: Operational
  • Pakistan: Operational
  • Qatar: Operational
  • Saudi Arabia: Operational
  • Singapore: Operational
  • South Africa: Operational
  • Turkey: Operational
  • United Arab Emirates: Operational
  • United States: Operational
  • Vietnam: Operational

Voice

  • Brazil: Operational
  • Colombia: Operational
  • EU Region-locked: Under maintenance
  • Global (Europe): Operational
  • Great Britain: Operational
  • Hong Kong: Operational
  • India: Operational
  • Japan: Operational
  • Indonesia: Operational
  • Malaysia: Operational
  • Pakistan: Operational
  • Qatar: Operational
  • Saudi Arabia: Operational
  • Singapore: Operational
  • South Africa: Under maintenance
  • Sri Lanka: Operational
  • Turkey: Operational
  • Ukraine: Operational
  • United Arab Emirates: Operational
  • United States: Operational

Email

  • Brazil: Operational
  • EU Region-locked: Operational
  • Global (Europe): Operational
  • India: Operational
  • Indonesia: Operational
  • Mexico: Operational
  • Pakistan: Operational
  • Qatar: Operational
  • Saudi Arabia: Operational
  • Singapore: Operational
  • United Arab Emirates: Operational
  • United States: Operational

WhatsApp Business

  • Brazil: Operational
  • EU Region-locked: Operational
  • Global (Europe): Operational
  • Great Britain: Operational
  • Hong Kong: Operational
  • India: Operational
  • Indonesia: Operational
  • Malaysia: Operational
  • Mexico: Operational
  • Pakistan: Operational
  • Qatar: Operational
  • Saudi Arabia: Operational
  • Singapore: Operational
  • Turkey: Operational
  • United Arab Emirates: Operational
  • United States: Operational

ChatApps

  • Brazil: Operational
  • EU Region-locked: Operational
  • Global (Europe): Operational
  • Great Britain: Operational
  • Hong Kong: Operational
  • India: Operational
  • Indonesia: Operational
  • Mexico: Operational
  • Pakistan: Operational
  • Qatar: Operational
  • Saudi Arabia: Operational
  • Turkey: Operational
  • United Arab Emirates: Operational
  • United States: Operational

Live Chat

  • EU Region-locked: Operational
  • Global (Europe): Operational
  • Great Britain: Operational
  • India: Operational
  • Indonesia: Operational
  • Mexico: Operational
  • Pakistan: Operational
  • Qatar: Operational
  • Saudi Arabia: Operational
  • Turkey: Operational
  • United Arab Emirates: Operational
  • United States: Operational

Mobile Push Notifications

  • Global (Europe): Operational
  • Great Britain: Operational
  • India: Operational
  • Indonesia: Operational
  • Mexico: Operational
  • Pakistan: Operational
  • Qatar: Operational
  • Saudi Arabia: Operational
  • Turkey: Operational
  • United Arab Emirates: Operational
  • United States: Operational

USSD

  • Global (Europe): Operational

Mobile Identity

  • Brazil: Operational
  • Global (Europe): Operational
  • India: Operational

Integrations

  • Global (Europe): Operational
  • EU Region-locked: Operational
  • Great Britain: Operational
  • India: Operational
  • Indonesia: Operational
  • Mexico: Operational
  • Pakistan: Operational
  • Qatar: Operational
  • Saudi Arabia: Operational
  • Turkey: Operational
  • United Arab Emirates: Operational
  • United States: Operational

SMPP

  • Brazil: Operational
  • EU Region-locked: Operational
  • Global (Europe): Operational
  • Great Britain: Operational
  • Hong Kong: Operational
  • India: Operational
  • Indonesia: Operational
  • Malaysia: Operational
  • Mexico: Operational
  • Pakistan: Operational
  • Qatar: Operational
  • Saudi Arabia: Operational
  • Singapore: Operational
  • South Africa: Operational
  • Turkey: Operational
  • United Arab Emirates: Operational
  • United States: Operational
  • Vietnam: Operational

HTTP API

  • Brazil: Operational
  • EU Region-locked: Operational
  • Global (Europe): Operational
  • Great Britain: Operational
  • Hong Kong: Operational
  • India: Operational
  • Indonesia: Operational
  • Japan: Operational
  • Malaysia: Operational
  • Mexico: Operational
  • Pakistan: Operational
  • Qatar: Operational
  • Saudi Arabia: Operational
  • Singapore: Operational
  • South Africa: Operational
  • Turkey: Operational
  • United Arab Emirates: Operational
  • United States: Operational
  • Vietnam: Operational

SMTP

  • Brazil: Operational
  • EU Region-locked: Operational
  • Global (Europe): Operational
  • India: Operational
  • Indonesia: Operational
  • Mexico: Operational
  • Qatar: Operational
  • United Arab Emirates: Operational
  • United States: Operational

MMS

  • Canada: Operational
  • Global (Europe): Operational
  • Pakistan: Operational
  • United States: Operational

Automation Studio (Journeys)

  • EU Region-locked: Operational
  • Global (Europe): Operational
  • India: Operational
  • Indonesia: Operational
  • Mexico: Operational
  • Saudi Arabia: Operational
  • United Arab Emirates: Operational
  • United States: Operational

Agent Workspace (Inbox)

  • EU Region-locked: Operational
  • Global (Europe): Operational
  • India: Operational
  • Indonesia: Operational
  • Mexico: Operational
  • Saudi Arabia: Operational
  • United Arab Emirates: Operational
  • United States: Operational

Chatbots

  • EU Region-locked: Operational
  • Global (Europe): Operational
  • India: Operational
  • Indonesia: Operational
  • Mexico: Operational
  • Saudi Arabia: Operational
  • United Arab Emirates: Operational
  • United States: Operational

Customer Profiles (CDP)

  • EU Region-locked: Operational
  • Global (Europe): Operational
  • India: Operational
  • Indonesia: Operational
  • Mexico: Operational
  • Saudi Arabia: Operational
  • United Arab Emirates: Operational
  • United States: Operational

Analytics & Insights

  • EU Region-locked: Operational
  • Global (Europe): Operational
  • India: Operational
  • Indonesia: Operational
  • Mexico: Operational
  • United Arab Emirates: Operational
  • United States: Operational

RCS

  • Canada: Operational
  • EU Region-locked: Under maintenance
  • Global (Europe): Operational
  • Great Britain: Operational
  • India: Operational
  • Indonesia: Operational
  • Pakistan: Operational
  • Qatar: Operational
  • Saudi Arabia: Operational
  • Turkey: Operational
  • United Arab Emirates: Operational
  • United States: Operational

Incidents and maintenance, last 90 days

  • SSL certificate renewal of *.api-qa.infobip.com

    Maintenance, Scheduled

    Scheduled 2027-01-08 11:00 UTC to 2027-01-08 17:00 UTC

  • SSL certificate renewal of *.api-qa1.infobip.com

    Maintenance, Scheduled

    Scheduled 2027-01-08 11:00 UTC to 2027-01-08 17:00 UTC

  • SSL certificate renewal of *.mxtelecom.com

    Maintenance, Scheduled

    Scheduled 2026-12-31 11:00 UTC to 2026-12-31 17:00 UTC

  • SSL certificate renewal of *.api-ny2.infobip.com

    Maintenance, Scheduled

    Scheduled 2026-12-31 11:00 UTC to 2026-12-31 17:00 UTC

  • SSL certificate renewal of *.api-us3.infobip.com

    Maintenance, Scheduled

    Scheduled 2026-12-31 11:00 UTC to 2026-12-31 17:00 UTC

  • SSL certificate renewal of *.api-ae2.infobip.com

    Maintenance, Scheduled

    Scheduled 2026-12-31 11:00 UTC to 2026-12-31 17:00 UTC

  • SSL certificate renewal of movistarsms.infobip-portal.com

    Maintenance, Scheduled

    Scheduled 2026-12-30 11:00 UTC to 2026-12-30 17:00 UTC

  • SSL certificate renewal of *.api-tr1.infobip.com

    Maintenance, Scheduled

    Scheduled 2026-12-24 11:00 UTC to 2026-12-24 17:00 UTC

  • United States - Planned Maintenance: Scheduled & Bulk Messaging

    Maintenance, Scheduled

    Scheduled 2026-11-17 07:00 UTC to 2026-11-17 09:00 UTC

  • Qatar - Planned Maintenance of Content Database Infrastructure

    Maintenance, Scheduled

    Scheduled 2026-11-12 22:00 UTC to 2026-11-13 04:00 UTC

  • Multiple Locations - Planned Maintenance of Database Infrastructure

    Maintenance, Scheduled

    Scheduled 2026-11-12 04:00 UTC to 2026-11-12 08:00 UTC

  • United States - Planned Maintenance of Database Infrastructure

    Maintenance, Completed

    Scheduled 2026-11-11 08:00 UTC to 2026-11-11 12:00 UTC; Resolved 2026-11-03 11:43 UTC

  • United States - Planned Maintenance of Database Infrastructure

    Maintenance, Completed

    Scheduled 2026-11-11 04:00 UTC to 2026-11-11 08:00 UTC; Resolved 2026-11-03 11:00 UTC

  • Multiple Locations - Planned Maintenance of Database Infrastructure

    Maintenance, Scheduled

    Scheduled 2026-11-10 04:00 UTC to 2026-11-10 08:00 UTC

  • Global (Europe) - Planned Maintenance of Content Database Infrastructure

    Maintenance, Scheduled

    Scheduled 2026-11-10 03:00 UTC to 2026-11-10 04:00 UTC

  • Pakistan - Planned Maintenance of Network Infrastructure

    Maintenance, Scheduled

    Scheduled 2026-11-09 19:00 UTC to 2026-11-09 22:00 UTC

  • Multiple Locations - Planned Maintenance of Database Infrastructure

    Maintenance, Scheduled

    Scheduled 2026-11-05 22:00 UTC to 2026-11-06 02:00 UTC

  • EU Region-locked - Planned Maintenance of Network Infrastructure

    Maintenance, Scheduled

    Scheduled 2026-11-05 22:00 UTC to 2026-11-06 02:00 UTC

  • Multiple Locations - Planned Maintenance of Database Infrastructure

    Maintenance, Scheduled

    Scheduled 2026-11-05 16:00 UTC to 2026-11-05 20:00 UTC

  • Multiple Locations - Planned Maintenance of Database Infrastructure

    Maintenance, Completed

    Scheduled 2026-11-05 04:00 UTC to 2026-11-05 08:00 UTC; Resolved 2026-10-30 10:28 UTC

  • Global (Europe) - Planned Maintenance of Database Infrastructure

    Maintenance, Completed

    Scheduled 2026-11-04 22:00 UTC to 2026-11-05 02:00 UTC; Resolved 2026-11-03 10:42 UTC

  • Multiple Locations - Planned Maintenance of Database Infrastructure

    Maintenance, Scheduled

    Scheduled 2026-11-04 22:00 UTC to 2026-11-05 02:00 UTC

  • Multiple Locations - Planned Maintenance of Database Infrastructure

    Maintenance, Scheduled

    Scheduled 2026-11-04 16:00 UTC to 2026-11-04 20:00 UTC

  • Multiple Locations - Planned Maintenance of Database Infrastructure

    Maintenance, In progress

    Scheduled 2026-11-03 22:00 UTC to 2026-11-04 02:00 UTC

  • Multiple Locations - Planned Maintenance of Database Infrastructure

    Maintenance, Completed

    Scheduled 2026-11-03 16:00 UTC to 2026-11-03 20:00 UTC; Resolved 2026-11-03 20:04 UTC

  • United States - MMS service degradation

    Incident, Resolved, Minor impact

    Started 2026-11-03 14:26 UTC; Resolved 2026-11-03 18:40 UTC

  • EU Region-locked - Planned Maintenance of Content Database Infrastructure

    Maintenance, Completed

    Scheduled 2026-11-03 05:00 UTC to 2026-11-03 06:00 UTC; Resolved 2026-11-03 07:01 UTC

  • Multiple Locations - Salesforce Marketing Cloud Service Degradation

    Incident, Resolved, Minor impact

    Started 2026-11-02 14:48 UTC; Resolved 2026-11-02 15:43 UTC

  • Global (Europe) - Partial Packet Loss

    Incident, Resolved, Minor impact

    Started 2026-10-31 04:05 UTC; Resolved 2026-10-31 04:13 UTC

  • Global (Europe) - Zalo service degradation

    Incident, Resolved, Minor impact

    Started 2026-10-29 13:53 UTC; Resolved 2026-10-29 15:03 UTC

  • SSL certificate renewal of *.api-hk.infobip.com

    Maintenance, Completed

    Scheduled 2026-10-29 11:00 UTC to 2026-10-29 17:00 UTC; Resolved 2026-10-29 11:16 UTC

  • SSL certificate renewal of *.messaging-service.com

    Maintenance, Completed

    Scheduled 2026-10-29 11:00 UTC to 2026-10-29 17:00 UTC; Resolved 2026-10-29 11:16 UTC

  • SSL certificate renewal of *.api-in.infobip.com

    Maintenance, Completed

    Scheduled 2026-10-29 11:00 UTC to 2026-10-29 17:00 UTC; Resolved 2026-10-29 11:15 UTC

  • SSL certificate renewal of *.api-id.infobip.com

    Maintenance, Completed

    Scheduled 2026-10-29 11:00 UTC to 2026-10-29 17:00 UTC; Resolved 2026-10-29 11:16 UTC

  • SSL certificate renewal of *.api-sg.infobip.com

    Maintenance, Completed

    Scheduled 2026-10-29 11:00 UTC to 2026-10-29 17:00 UTC; Resolved 2026-10-29 11:16 UTC

  • SSL certificate renewal of *.api-br.infobip.com

    Maintenance, Completed

    Scheduled 2026-10-29 11:00 UTC to 2026-10-29 17:00 UTC; Resolved 2026-10-29 11:15 UTC

  • Vietnam - Multiple services degradation

    Incident, Resolved, Major impact

    Started 2026-10-29 01:50 UTC; Resolved 2026-10-29 02:11 UTC

  • United States - HTTP API Degradation

    Incident, Resolved, Minor impact

    Started 2026-10-28 17:15 UTC; Resolved 2026-10-28 17:42 UTC

  • SSL certificate renewal of *.api-se1.infobip.com

    Maintenance, Completed

    Scheduled 2026-10-28 11:00 UTC to 2026-10-28 17:00 UTC; Resolved 2026-10-28 11:15 UTC

  • Multiple Locations - Planned Maintenance of Database Infrastructure

    Maintenance, Completed

    Scheduled 2026-10-27 22:00 UTC to 2026-10-28 02:00 UTC; Resolved 2026-10-28 02:00 UTC

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