Optimizely status
Current status
Under maintenance
Status data is taken from the vendor's own status page and may be delayed. The official page is authoritative.
Official status page of Optimizely Optimizely website
Components
Optimizely Support
- E-mail: Operational
- Telephone: Operational
- Support Portal - optimizely.com/support: Operational
Campaign (Omnichannel Marketing Solution) - EMEA Region
- E-mail dispatch: Operational
- Bounce management: Operational
- Tracking: Operational
- Online versions of mailings: Operational
- Hosting of images and files: Operational
- Campaign user interface: Operational
- Campaign APIs (REST, HTTP, SOAP): Operational
- Campaign E-Mail Submission via SMTP: Operational
- Campaign Secured File Transfer Service (SFTP): Operational
- Custom Web- and Landing Pages: Operational
- Scheduled Jobs: Operational
Digital Experience Cloud Service - APAC Region
- Australia East: Under maintenance
- Australia Southeast: Under maintenance
- Japan East: Under maintenance
- Southeast Asia: Under maintenance
Digital Experience Cloud Service - EMEA Region
- North Europe: Under maintenance
- West Europe: Under maintenance
- Norway East: Under maintenance
- Sweden Central: Under maintenance
- UK South: Under maintenance
- UAE North: Under maintenance
Digital Experience Cloud Service - NA Region
- Canada East: Under maintenance
- Canada Central: Under maintenance
- East US: Under maintenance
- East US 2: Under maintenance
- North Central US: Under maintenance
- West US: Under maintenance
- West US 2: Under maintenance
Search and Navigation - APAC Region
- Singapore: Operational
- Australia East: Operational
Search and Navigation - EMEA Region
- Norway East: Operational
- Sweden Central: Operational
- UK South: Operational
- North Europe: Operational
Search and Navigation - NA Region
- Canada East: Operational
- US East: Operational
- US West: Operational
Content Recommendations - APAC Region
- Content Recommendations API: Operational
- Content Recommendations Management Interface: Operational
Content Recommendations - EMEA Region
- Content Recommendations API: Operational
- Content Recommendations Management Interface: Operational
Content Recommendations - NA Region
- Content Recommendations API: Operational
- Content Recommendations Management Interface: Operational
Optimizely Data Platform - APAC Region
- ODP Application: Operational
- Event Collection: Operational
- Data Ingestion and Processing: Operational
- Core App Experiences: Operational
Optimizely Data Platform - EMEA Region
- ODP Application: Operational
- Event Collection: Operational
- Data Ingestion and Processing: Operational
- Core App Experiences: Operational
Optimizely Data Platform - NA Region
- ODP Application: Operational
- Event Collection: Operational
- Data Ingestion and Processing: Operational
- Campaigns: Operational
- Core App Experiences: Operational
Feature Experimentation
- Application UI: Operational
- Datafile Build Service: Operational
- SDKs: Operational
- Results Page: Operational
- Event Pipeline: Operational
- Optimizely REST API: Operational
- Experiment Collaboration: Operational
- Full Stack (Legacy): Operational
- Results API: Operational
- Events API: Operational
- Event Export: Operational
Web Experimentation
- Integrations: Operational
- Snippet Delivery: Operational
- Snippet Building: Operational
- Recommendations: Operational
- App UI: Operational
- Visual Editor: Operational
- DCP: Operational
- List Attributes: Operational
- Preview Mode: Operational
- Results API: Operational
- Events API: Operational
- Event Export: Operational
Performance Edge
- Data file build and Prop: Operational
- Edge Decider (CDN worker): Operational
General
- Optimizely Identity: Operational
- Optimizely Admin Center: Operational
Content Marketing Platform
- Library: Operational
- Plan: Operational
- Requests: Operational
- Open API: Operational
- Analytics: Operational
Content Recommendations - CAEA Region
- Content Recommendations API: Operational
- Content Recommendations Management Interface: Operational
Optimizely Opal
- Opal Chat: Operational
- Opal Backend: Operational
- Opal Tools: Operational
- Opal Agents: Operational
- Opal Retrieval Engine: Operational
Optimizely Public Websites
- Optimizely main website - Optimizely.com: Operational
- World Developer Forum - world.optimizely.com: Operational
- Nuget CMS/Commerce package feed - nuget.optimizely.com: Operational
- Search & Navigation Demo Portal - find.optimizely.com: Operational
CMS SaaS - APAC Region
- Australia East: Operational
CMS SaaS - EMEA Region
- North Europe: Operational
- UAE North: Operational
CMS SaaS - NA Region
- East US: Operational
- East US 2: Operational
Edge Delivery
- Manifest Creation: Operational
AI Optimization
- Contextual Bandits: Operational
- Multi-Armed Bandits: Operational
- Adaptive Audiences: Operational
Product Recommendations - EMEA Region - Sweden
- Product Recommendations Portal/UI: Operational
- Product Recommendations Data ingestion and processing: Operational
- Product Recommendations Tracker and Recommendations Engine: Operational
Product Recommendations - NA Region - US
- Product Recommendations Portal/UI: Operational
- Product Recommendations Data ingestion and processing: Operational
- Product Recommendations Tracker and Recommendations Engine: Operational
Product Recommendations - EMEA Region - UK
- Product Recommendations Portal/UI: Operational
- Product Recommendations Data ingestion and processing: Operational
- Product Recommendations Tracker and Recommendations Engine: Operational
Optimizely Connect Platform - APAC Region
- Portal UI: Operational
- App development services: Operational
- App runtime: Operational
Optimizely Connect Platform - EMEA Region
- Portal UI: Operational
- App development services: Operational
- App runtime: Operational
Optimizely Connect Platform - NA Region
- Portal UI: Operational
- App development services: Operational
- App runtime: Operational
Optimizely Analytics
- app.netspring.io: Operational
- analytics.optimizely.com: Operational
Other
- Digital Experience Cloud Service - Management Portal: Operational
- Optimizely Graph - APAC Region: Operational
- Optimizely Graph - EMEA Region: Operational
- Optimizely Graph - NA Region: Operational
- Optimizely Graph - UAEN Region: Operational
- Configured Commerce – APAC Region: Operational
- Configured Commerce – EMEA Region: Operational
- Configured Commerce – NA Region: Operational
- Configured Commerce: Product Information Management (PIM) – NA Region: Operational
Incidents and maintenance, last 90 days
-
Configured Commerce - Upgrading Kubernetes Clusters
Maintenance, Completed
Scheduled 2026-11-01 12:00 UTC to 2026-11-01 20:00 UTC; Resolved 2026-11-01 20:00 UTC
-
Optimizely Digital Experience Platform (DXP) - TLS 1.0 and 1.1 Deprecation for Apex Domain Redirects
Maintenance, In progress
Scheduled 2026-10-29 08:00 UTC to 2026-11-06 09:00 UTC
-
Content Graph Performance Degredation
Incident, Resolved, No impact
Started 2026-10-28 17:27 UTC; Resolved 2026-10-28 20:00 UTC
-
Asset uploads failing in Optimizely CMP and DAM
Incident, Resolved, Major impact
Started 2026-10-27 15:51 UTC; Resolved 2026-10-28 07:13 UTC
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