Sinch status
Current status
Operational
Status data is taken from the vendor's own status page and may be delayed. The official page is authoritative.
Official status page of Sinch Sinch website
Components
Voice
- Data Calling: Operational
- Phone Calling (PSTN): Operational
- Video Calling: Operational
- SIP Trunk: Operational
Verification
- Flash Call Verification: Operational
- SMS Verification: Operational
- Verification Text to Speech: Operational
Dashboard.sinch.com
- Payment: Operational
- SMS Administration: Operational
- Numbers Administration: Operational
- Analytics: Operational
- Customer Support: Operational
- 2FA: Operational
- US Campaigns: Operational
- Login/Sign up: Operational
Messaging APIs
- SMPP - US: Operational
- SMPP - EU: Operational
- SMPP - AU: Operational
- SMPP - CA: Operational
- SMPP - BR: Operational
- HTTP - US: Operational
- HTTP - EU: Operational
- HTTP - AU: Operational
- HTTP - CA: Operational
- HTTP - BR: Operational
- REST - US: Operational
- REST - EU: Operational
- REST - AU: Operational
- REST - CA: Operational
- REST - BR: Operational
- MMS - US: Operational
- MMS - AU: Operational
- MMS - CA: Operational
- RCS - US: Operational
- RCS - EU: Operational
- SPAN - US: Operational
- SMS Template Management API - US: Operational
- US Disconnect File Service - US: Operational
- 🔗 EXTERNAL - Campaign Registry status - US: Operational
- sFTP2SMS - BR: Operational
- SMS Template Management API - EU: Operational
- TFN registration: Operational
Lookup API Endpoints
- ENUM AU: Operational
- HTTP AU: Operational
- ENUM EU: Operational
- HTTP EU: Operational
- ENUM US: Operational
- HTTP US: Operational
- ENUM CA: Operational
- HTTP CA: Operational
- HTTP BR: Operational
External Connectivity
- SMS - APAC: Operational
- SMS - EMEA: Operational
- SMS - LATAM: Operational
- SMS - CA - ShortCode: Operational
- SMS - CA - Toll Free: Operational
- SMS - US - ShortCode: Operational
- SMS - US - Toll Free: Operational
- SMS - US - 10DLC: Operational
- MMS - US: Operational
- MMS - US - Toll Free: Operational
- MMS - US - 10DLC: Operational
- MMS - AU: Operational
- MMS - APAC: Operational
Sinch DI Services
- MM4 (MMS 365): Operational
- MM7 (MMS 365): Operational
- Message Manager: Operational
- E-mail 365: Operational
- SMS 365 Operator RoW: Operational
- SMS 365 Operator US: Operational
- International SMS 365: Operational
Contact Pro
- Contact Pro - AF (South Africa): Operational
- Contact Pro - AU (Australia): Operational
- Contact Pro - EU (Europe): Operational
- Contact Pro - NA (North America): Operational
Provisioning API
- Provisioning API Core: Operational
- WhatsApp Provisioning API: Operational
- Webhook Provisioning API: Operational
- Bundles Provisioning API: Operational
- KakaoTalk Provisioning API: Operational
- RCS Provisioning API: Operational
- SMS Provisioning API: Operational
Campaigns
- Campaigns (France 🇫🇷): Operational
- Campaigns API (France 🇫🇷): Operational
- sFTP Connectors (France 🇫🇷): Operational
- Campaigns (Europe 🇪🇺): Operational
- Campaigns API (Europe 🇪🇺): Operational
- sFTP Connectors (Europe 🇪🇺): Operational
- Campaigns (North America 🇺🇸 / 🇨🇦): Operational
- Campaigns API (North America 🇺🇸 / 🇨🇦): Operational
- sFTP Connectors (North America 🇺🇸 / 🇨🇦): Operational
Elastic SIP Trunking
- API: Operational
- Inbound Calling: Operational
- Outbound Calling: Operational
- International Calling: Operational
- 9-1-1 / Emergency Services: Operational
- User Interface: Operational
Fax API
- API: Operational
- Inbound Faxing: Operational
- Outbound Faxing: Operational
- Notifications: Operational
- Fax to Email: Operational
- User Interface: Operational
Sinch Engage
- Web Portal: Operational
- API, SMPP, webhooks, email to SMS: Operational
- Engage Classic (appengage.sinch.com): Operational
- Messaging Connectivity: Operational
- Legacy Brands (MessageNet, DirectSMS, MobiPost, SMS Central, Wholesale SMS, Streetdata): Operational
Sinch Engage Integrations
- Shopify: Operational
- Hubspot: Operational
- Netsuite: Operational
- Zoho CRM: Operational
- Big Commerce: Operational
- Salesforce: Operational
- Active Campaign: Operational
- Microsoft Dynamics: Operational
Number Lookup API v2
- API: Operational
- Line Type: Operational
- RND - Reassigned Number Database: Operational
- Sim Swap: Operational
- User Interface: Operational
Chatlayer
- Chatlayer Bot Engine - US: Operational
- Chatlayer Voice Engine - US: Operational
- Chatlayer App Integrations - US: Operational
- Chatlayer Bot Engine - EMEA: Operational
- Chatlayer Voice Engine - EMEA: Operational
- Chatlayer App Integrations - EMEA: Operational
- Chatlayer Bot Engine - South America: Operational
- Chatlayer Voice Engine - South America: Operational
- Chatlayer App Integrations - South America: Operational
- Chatlayer Bot Engine - India: Operational
- Chatlayer App Integrations - India: Operational
Functions & CLI
- API: Operational
- Assistant: Operational
- Customer Functions: Operational
- User Interface: Operational
Conversation API
- Core: Operational
- WhatsApp: Operational
- SMS: Operational
- RCS: Operational
- MMS: Operational
- Messenger: Operational
- Instagram: Operational
- Viber Bot: Operational
- Viber Messaging: Operational
- Telegram: Operational
- Kakaotalk: Operational
- Line: Operational
- WeChat: Operational
- Apple Messages: Operational
- Omnichannel Connector: Operational
- Batch API: Operational
- Sinch Push: Operational
- Sinch Chat: Operational
- Template Management API: Operational
- Smart Conversations: Operational
Migrated APIs
- Redhot XML (mBlox): Operational
- E3 (Dialogue): Operational
- SMS (Legacy Sinch): Operational
- HTTP API (TWW): Operational
Other
- Numbers API: Operational
- SimpleTexting: Operational
Incidents and maintenance, last 90 days
-
DI SMS 365 (SMSX) | Operator Services | Application, Database and System Maintenance || PCR Number # PCRSDI-12388
Maintenance, Scheduled
Scheduled 2026-12-09 05:00 UTC to 2026-12-09 10:00 UTC
-
DI SMS 365 (SMSX) | Operator Services | Application, Database and System Maintenance || PCR Number #PCRSDI-12387
Maintenance, Scheduled
Scheduled 2026-12-08 05:00 UTC to 2026-12-08 10:00 UTC
-
DI SMS 365 (SMSX) | Operator Services | Application, Database and System Maintenance || PCR Number #PCRSDI-12386
Maintenance, Scheduled
Scheduled 2026-12-07 05:00 UTC to 2026-12-07 10:00 UTC
-
Service Announcement & Maintenance: New SMSC Site & Whitelisting Requirements - US Region
Maintenance, Scheduled
Scheduled 2026-12-01 07:00 UTC to 2026-12-01 08:00 UTC
-
External Maintenance - Toll-Free Number Provider
Maintenance, Scheduled
Scheduled 2026-11-24 04:00 UTC to 2026-11-24 08:00 UTC
-
External Maintenance - US and Canada
Maintenance, Scheduled
Scheduled 2026-11-19 05:00 UTC to 2026-11-19 11:00 UTC
-
External Maintenance - Toll-Free Number Provider
Maintenance, Scheduled
Scheduled 2026-11-19 04:00 UTC to 2026-11-19 08:00 UTC
-
DI SMS 365 (iSMS) | Operator Services | Application, Database and System Maintenance || PCR Number # PCRSDI-12380
Maintenance, Scheduled
Scheduled 2026-11-18 05:00 UTC to 2026-11-18 13:00 UTC
-
Sinch Maintenance - SSL Certificate Renewal
Maintenance, Scheduled
Scheduled 2026-11-17 08:00 UTC to 2026-11-17 11:00 UTC
-
DI SMS 365 (iSMS) | Operator Services | Application, Database and System Maintenance || PCR Number #PCRSDI-12379
Maintenance, Scheduled
Scheduled 2026-11-17 05:00 UTC to 2026-11-17 13:00 UTC
-
Planned Maintenance - Message manager 6.2.1B release, OS patches/updates
Maintenance, Scheduled
Scheduled 2026-11-14 18:00 UTC to 2026-11-14 22:00 UTC
-
Planned Maintenance - Conversation API
Maintenance, Scheduled
Scheduled 2026-11-12 08:00 UTC to 2026-11-12 10:00 UTC
-
Planned Maintenance Notification – Sinch CA1 Network Infrastructure
Maintenance, Scheduled
Scheduled 2026-11-12 07:00 UTC to 2026-11-12 08:00 UTC
-
Planned Maintenance Notification – Sinch EU Central RTCx Network Infrastructure
Maintenance, Scheduled
Scheduled 2026-11-12 06:00 UTC to 2026-11-12 08:00 UTC
-
External Maintenance - United States - Verizon
Maintenance, Scheduled
Scheduled 2026-11-12 05:00 UTC to 2026-11-12 10:00 UTC
-
External Maintenance - Toll-Free Number Provider
Maintenance, Scheduled
Scheduled 2026-11-12 04:00 UTC to 2026-11-12 08:00 UTC
-
Sinch Contact Pro Certificate renewal - CUSTOMER ACTION REQUIRED - AU
Maintenance, Scheduled
Scheduled 2026-11-08 08:00 UTC to 2026-11-08 09:00 UTC
-
Sinch Contact Pro Certificate renewal - CUSTOMER ACTION REQUIRED - Americas
Maintenance, Scheduled
Scheduled 2026-11-08 07:00 UTC to 2026-11-08 08:00 UTC
-
Sinch Contact Pro Certificate renewal - CUSTOMER ACTION REQUIRED - AF
Maintenance, Scheduled
Scheduled 2026-11-08 06:00 UTC to 2026-11-08 07:00 UTC
-
Sinch Contact Pro Certificate renewal - CUSTOMER ACTION REQUIRED - EU
Maintenance, Scheduled
Scheduled 2026-11-08 05:00 UTC to 2026-11-08 06:00 UTC
-
Sinch Scheduled Maintenance - Elastic SIP Trunking - Voice Application Servers
Maintenance, Scheduled
Scheduled 2026-11-06 03:00 UTC to 2026-11-06 04:00 UTC
-
Planned Maintenance - REST US and CA Infrastructure Update
Maintenance, Scheduled
Scheduled 2026-11-05 07:00 UTC to 2026-11-05 09:00 UTC
-
Planned Maintenance - Legacy API Service Enhancement
Maintenance, Scheduled
Scheduled 2026-11-05 07:00 UTC to 2026-11-05 11:00 UTC
-
External Maintenance - United States - T-Mobile
Maintenance, Scheduled
Scheduled 2026-11-05 04:00 UTC to 2026-11-05 13:00 UTC
-
External Maintenance - Toll-Free Number Provider
Maintenance, Scheduled
Scheduled 2026-11-05 04:00 UTC to 2026-11-05 08:00 UTC
-
External Maintenance - US and Canada
Maintenance, Scheduled
Scheduled 2026-11-04 19:00 UTC to 2026-11-05 04:00 UTC
-
External Maintenance - United States - T-Mobile
Maintenance, Scheduled
Scheduled 2026-11-04 04:00 UTC to 2026-11-04 13:00 UTC
-
Delivery Issue Colombia - Claro
Incident, Resolved, Minor impact
Started 2026-11-03 20:40 UTC; Resolved 2026-11-03 23:20 UTC
-
Delivery Issue Sweden - Telavox
Incident, Resolved, Minor impact
Started 2026-11-03 18:30 UTC; Resolved 2026-11-03 19:18 UTC
-
Planned Maintenance - REST AU Infrastructure Update
Maintenance, Completed
Scheduled 2026-11-03 14:00 UTC to 2026-11-03 15:00 UTC; Resolved 2026-11-03 15:00 UTC
-
Delivery Issue Canada - ICE Wireless
Incident, Resolved, Minor impact
Started 2026-11-03 07:28 UTC; Resolved 2026-11-03 13:45 UTC
-
Planned Maintenance - REST BR Infrastructure Update
Maintenance, Completed
Scheduled 2026-11-03 07:00 UTC to 2026-11-03 08:00 UTC; Resolved 2026-11-03 08:00 UTC
-
Post-Incident Notification - United States & Canada - All destinations
Incident, Resolved, No impact
Started 2026-11-03 06:24 UTC; Resolved 2026-11-03 04:46 UTC
-
Planned Maintenance – REST EU Infrastructure Update
Maintenance, Completed
Scheduled 2026-11-03 05:00 UTC to 2026-11-03 07:00 UTC; Resolved 2026-11-03 07:00 UTC
-
Delivery Issue Bolivia - Entel
Incident, Resolved, Minor impact
Started 2026-11-03 03:33 UTC; Resolved 2026-11-03 07:54 UTC
-
External Maintenance - Singapore - Singtel
Maintenance, Completed
Scheduled 2026-11-02 17:00 UTC to 2026-11-02 22:00 UTC; Resolved 2026-11-02 01:35 UTC
-
Campaigns Application Maintenance
Maintenance, Completed
Scheduled 2026-11-02 10:40 UTC to 2026-11-02 11:00 UTC; Resolved 2026-11-02 11:00 UTC
-
Delivery Issue United States - Google Voice
Incident, Resolved, Minor impact
Started 2026-11-02 01:26 UTC; Resolved 2026-11-02 04:46 UTC
-
External Maintenance - United Kingdom - O2
Maintenance, Completed
Scheduled 2026-11-01 22:30 UTC to 2026-11-02 06:00 UTC; Resolved 2026-11-02 06:00 UTC
-
Sinch Engage - HTTP support for Sinch Engage APIs ends
Maintenance, Completed
Scheduled 2026-10-30 11:00 UTC to 2026-10-30 16:00 UTC; Resolved 2026-10-30 16:00 UTC
-
Campaigns Application Maintenance
Maintenance, Completed
Scheduled 2026-10-29 11:15 UTC to 2026-10-29 11:30 UTC; Resolved 2026-10-29 11:30 UTC
-
CANCELED - DI SMS 365 (SMSX) | Operator Services | Application, Database and System Maintenance || PCR Number #PCRSDI-12384
Maintenance, Scheduled
Scheduled 2026-10-29 05:00 UTC to 2026-10-29 10:00 UTC
-
DI SMS 365 (SMSx) | Operator Services | Application, System Maintenance | PCR Number #PCRSDI-12402
Maintenance, Completed
Scheduled 2026-10-29 05:00 UTC to 2026-10-29 10:00 UTC; Resolved 2026-10-29 10:00 UTC
-
External Maintenance - United States and Canada
Maintenance, Completed
Scheduled 2026-10-29 03:00 UTC to 2026-10-29 07:00 UTC; Resolved 2026-10-29 07:00 UTC
-
Delivery Issue Belgium - VOOmobile & MobiStar
Incident, Resolved, Minor impact
Started 2026-10-28 15:37 UTC; Resolved 2026-10-28 21:51 UTC
-
DI SMS 365 (MM4) | Operator Services | Application Maintenance | PCR Number #PCRSDI-12438
Maintenance, Completed
Scheduled 2026-10-28 06:00 UTC to 2026-10-28 10:00 UTC; Resolved 2026-10-28 10:01 UTC
-
DI SMS 365 (SMSx) | Operator Services | Application Maintenance, System | PCR Number #PCRSDI-12397
Maintenance, Completed
Scheduled 2026-10-28 06:00 UTC to 2026-10-28 10:00 UTC; Resolved 2026-10-28 10:02 UTC
-
Scheduled Maintenance – Chatlayer database upgrade
Maintenance, Completed
Scheduled 2026-10-28 06:00 UTC to 2026-10-28 16:00 UTC; Resolved 2026-10-28 16:00 UTC
-
DI SMS 365 (SMSX) | Operator Services | Application, Database and System Maintenance || PCR Number #PCRSDI-12383
Maintenance, Completed
Scheduled 2026-10-28 05:00 UTC to 2026-10-28 10:00 UTC; Resolved 2026-10-28 10:00 UTC
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