SumUp status

Current status

Operational

Status data is taken from the vendor's own status page and may be delayed. The official page is authoritative.

Official status page of SumUp SumUp website

Components

Other

  • Customer Support: Operational
  • Dashboard: Operational
  • Logins: Operational
  • SumUp Website: Operational
  • Cash Advance: Operational
  • Online Store: Operational
  • Business Account (EU): Operational

Accounting

  • Expenses: Operational
  • Invoices: Operational

POS

  • Cash Management: Operational
  • Employee Management: Operational
  • Item Catalog & Inventory: Operational
  • Ordering & Floor Plan: Operational
  • Receipts: Operational
  • Kiosk: Operational
  • Terminal: Operational
  • Kitchen Display System (KDS): Operational
  • POS Pro: Operational
  • QR Order & Pay: Operational
  • Table Pay: Operational
  • SumUp POS: Operational

Payments

  • Card Readers: Operational
  • Online Payments: Operational
  • Payment Links: Operational
  • Refunds: Operational
  • Solo Cloud API: Operational
  • Tap to Pay on Android: Operational
  • Tap to Pay on iPhone: Operational
  • Card Readers: Air & 3G: Operational
  • Card Readers: Solo: Operational
  • Card Readers: Top & Top NFC: Operational
  • Card Readers: Total, On & Super: Operational
  • Payouts: Operational

Reporting

  • Fiscalization: Operational
  • Sales History & Reports: Operational

Developers

  • SDK: Operational

PIX

  • Generate QR Code: Operational
  • Pay QR Code: Operational
  • Receive Pix: Operational
  • Send Pix: Operational

SumUp Bank (Brazil)

  • Bill Payment: Operational
  • Card Transactions: Operational
  • Mobile TopUp: Operational

Loyalty & CRM

  • Points & Rewards: Operational
  • Promotions & AutoPilot: Operational
  • Dashboard & Reporting: Operational
  • POS Integration: Operational

SumUp: Personal Finance

  • Bank Transfers: Operational
  • Card Top Ups: Operational
  • Card Transactions: Operational
  • Local Loyalty: Operational
  • Logins: Operational
  • P2P Transactions: Operational

Cuenta Digital (Chile)

  • Chilean Tax Authorities Reporting (SII): Operational
  • Digital Account: Cards: Operational
  • Digital Account: Deposits: Operational
  • Digital Account: Transfers: Operational

Incidents and maintenance, last 90 days

  • Bank transfers maintenance

    Maintenance, Scheduled

    Scheduled 2026-11-04 04:00 UTC to 2026-11-04 04:30 UTC

    Details on the official page

  • Card transactions failing

    Incident, Resolved, Major impact

    Started 2026-11-03 10:26 UTC; Resolved 2026-11-03 12:03 UTC

    Details on the official page

  • Keyboard not showing during PIN entry

    Incident, Identified, Minor impact

    Started 2026-10-29 13:20 UTC; Not resolved

    Details on the official page

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